Performance is about helping every single employee in the business do their job better through clarity, empowerment and measurement.

Almost every role in an organisation is focused on at least one of three objectives:
selling things to new and existing clients;
making sure that clients have a fantastic experience so they buy more and tell other people to buy things too;
ensuring that the business is profitable.
Driving and balancing these three objectives is fundamental to business success. Measuring and managing employee performance is the most powerful way to make this happen.

Some of the issues we are asked to help out on are: