Soft skills training - Managing People

Course Outline

Introduction
When individuals in technical or specialist roles make the transition to managing people there can be a steep learning curve in order to develop to be a competent manager.

Who is this course for?
This programme is designed for first line managers who want to have an overall understanding of the key functions of managing people.

Course objectives
The objectives of this programme are to:

Have a clearer understanding of their role as manager
Be more self–aware and understand the impact of their own behaviour on the working climate
Understand the key functions of managing people and in particular what motivates people
Be able to agree objectives and use delegation as a way of developing their team members
Understand the process of coaching
Understand team roles, how teams develop and what a manager can do help the team perform

Course Content/ Learning Components
The programme covers aspects such as:

The role of the manager
The working climate what it is and how to monitor it
Understanding individual preferences and perceptions
Motivation
Goals and objectives setting
Delegation
The synergy of teams
Communicating with the team
Coaching and the importance of feedback

The programme is a mixture of individual work, group discussion and exercises, together with lively input from the tutor.

Behavioural Competency Addressed
The following primary competencies and success factors will be addressed in the course:

Working with Others: Building Relationships
People Development: Harnesses Performance Through Teams
Leadership: Real passion and enthusiasm to succeed and understand the longer-term game

Duration
This is a two day course

Are you interested in this course?

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