Soft skills training - Advanced Communication

Course Outline

Introduction
The workshop is for Sales professionals who want to excel at interpersonal interactions, developing their communication style to model excellence. The workshop will include a balance of tutor presentation and participation from the delegates. Participation will include discussions, exercises and real play, some of which will be videoed to enable delegates to recognize their own style.

Course objectives
This workshop will be NLP based and the objectives are to enable delegates to:

Excel at interpersonal interactions, developing their style to model excellence
Better understand their own and other’s preferred styles of communication and use this understanding to create high impact
Create positive and collaborative interactions with others
Create a balance of information gathering, information giving and rapport building

Duration
This is a 2 day course for a maximum of 8 delegates.

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