Soft skills training - Personal Effectiveness

Course Outline

Introduction
Many people find themselves in a position where both their interpersonal relationships at work and their personal ability to achieve their goals are vital to their success. Yet some of them are unable to maximise their effectiveness in these areas. The Purpose of this course is to help the individual to develop a plan and master techniques to successfully handle challenges and opportunities in their relationships, and also to master the art of self-management.

Who is this course for?
This is suitable for individual contributors at all levels, as well as for those responsible for managing others (directly or indirectly).

Course objectives
The objectives of this programme are to enable participants to understand their interpersonal style and personal effectiveness in achieving their objectives, and to learn techniques to adapt their style and improve their interpersonal and personal effectiveness.

Course Content/ Learning Components
The programme covers aspects such as:

Defining the effective individual
Managing key relationships
Managing key inputs and outputs to their role
Managing expectations and conflicts
Managing your impact
Managing your own objectives and priorities against time

The programme is a mixture of individual work, group discussion and exercises, together with lively input from the tutor.

Behavioural Competency Addressed
The following primary competencies and success factors will be addressed in the course:

Leadership: Real passion and enthusiasm to succeed and understands the longerterm game.Communication: Delivery Through People
Improving the business: Dealing With Change
Working with Others: Building Relationships
Communication: Delivery Through People

Duration
This is a one day course

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